Friday, June 12, 2009

Recession Hitting Call Center Jobs?

Companies seem to be cutting costs because of the situation of the global economy. Jobs are being cut left and right. So many people are currently looking for employment because of this phenomenon. But what use is stable in this kind of volatility in the economy? Another good question is what will happen to India and the Philippines call center companies? Will you lose customers or be stable since it's a cheaper alternative?

A lot of people are betting that telecommunications is hit heavily by the crisis. Economists are betting that people will not rely too much on their cell phones because they are essentially luxury items. They were wrong. Cell phones seem to be even more necessary for a successful businessmen and women. Telephone bills, cellular phone devices, these stocks are doing well. Just look at the stocks and the iPhone can be said.

India and the Philippines to be call center agents without work? Jobs are contact centers, the Philippines and India, in danger? Well, since most of these companies are customers of telecommunications companies the answer is not a swamp. These industries are relatively safe in the third world offshore setting. The same is not true for those who climb the continent where labor costs are much higher.

In Manila, Telus, one of the major global players set up only one quarter, that the right, the fourth call center in the Philippines last March 2009. This is a good sign. The company already has about nine hundred. But still want to increase this number to a whopping three thousand by the end of 2009. That is a big number one sign that the Philippines call center industry is becoming more developed as the economic progress of the years, the depression or not.

Philippines contact center jobs are getting booster shots of other small and medium enterprises, as well as the giants of the Philippines call center industry. The example of Teuls is just one of a series of many others. The great players such as Tele, eTelecare, Convergys, Sitel, StarTek and are founders of the new expansion of the Philippines call center or another. The BPO industry is really booming in the mulch left by the dead and dying companies and sectors that were affected by the plague of lost jobs. With so many recruitment, there is no call center agent Philippines should worry that the industry is going down the toilet along with the other victims of the market.

1 comment:

  1. This is a world-class write-up on Recession Hitting Call Center Jobs..I totally agree with your points. Hope you keep updating the same!


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